Job description
To join our busy Events team, you will be a strong team player, an effective problem-solver and communicator, proficient in MS Office 365, possess CRM experience, with a strong technical knowledge of Zoom webinar. This is a busy and often demanding role and the ability to remain calm and perform under pressure is necessary. The role will demand flexibility with regard to hours, i.e., occasional early starts and late nights and you will need your own transport. You will be regularly liaising with business leaders within the industry so you must possess a calm, professional and confident approach at all times.
Responsibilities:
- Provide general end-to-end support on the delivery of the full range of monthly events, including creating booking pages, setting up ticketing, handling delegate queries, sharing updates with the team, dealing with smaller venues, issuing delegate information, badging, event prep, onsite delegate registration and problem solving, venue co-ordination as well as post event wash-up tasks, such as delegate thank you emails and unpacking
- Oversee the successful delivery of courses, including in-person and virtual hosting, working with the Event Manager and Head of Events to schedule all sessions, liaise with trainers, coordinate marketing activity and all delegate liaison, ensuring all events are in-profit, and appropriate action is taken if this is not the case
- Ensure all event websites are drafted and live wherever possible, coordinate the upkeep of the events calendar and event status document, and ensure all wider team members and board members are sent calendar invites and details for forthcoming events
- Attend most monthly, Learn and all cornerstone events, overseeing delegate coordination, delegate trouble shooting and partnering meeting coordination (where applicable) to ensure smooth and successful delivery and outcomes
- Support the team on venue sourcing, new supplier & quotation sourcing as and when required
- Stay alert to new industry trends and flag up ideas in weekly team meetings for ways in which we can improve our operation
- Be an ambassador for the company values in an internal and external setting
Technical skills:
- Ability to communicate professionally via email
- Strong working knowledge of Office 365
- Database (CRM) experience
- Strong technical knowledge of Zoom webinar and ability to host, record and edit digital content as required
- Strong familiarity with digital media, particularly LinkedIn & Twitter
Personal skills:
- Confident, positive and polite interpersonal skills
- Ability to perform well under pressure on-event, with a high level of initiative
- Organised and efficient with strong attention to detail
- Conscientious and hard-working
- Strong work ethic and results driven
- Ability to work independently as well as part of a close and busy team
- Project management
Qualifications:
- Approx. 2 years’ experience in a similar role
- Excellent command of the English language, both verbal and written
- Educated up to A-Level standard or equivalent
Five key skills:
- Ability to communicate professionally verbally and via email
- Organised and efficient with strong attention to detail
- Hard worker, with clear initiative to problem solve on-event
- Strong technical knowledge of Zoom webinar
- Ability to perform under pressure on-event
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.
Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job