Customer Services Coordinator

  • Job Reference: VR/00952
  • Date Posted: 26 April 2018
  • Recruiter: MP Resourcing Ltd
  • Website: http://www.mpresourcing.co.uk
  • Location: Wantage
  • Salary: £2,000 to £22,000
  • Sector: Administration, Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

My client is leading specialist in their field, involved in design and working with high profile building companies, looking for a confident and customer focused team member to join a small customer services team.

Key Responsibilities

  • Providing telephone, administrative support and face to face support to the sales team
  • To meet and exceed customer service expectations through customer intimacy, service and having a vertical focus
  • Deliver the best service standards by means of providing bespoke innovative product solutions
  • Delivering quotations, project co-ordination and purchase orders
  • Assist your customers and the sales team with project related queries
  • Liaise with suppliers to proactively ensure all parties in the project cycle are kept informed with real time information
  • Network project information to all relevant departments to assist the sales team, design, purchasing, production and finance in achieving company objectives
  • Ensure that the company exceeds the service and delivery expectations of which its customers have come to expect

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.